MASTERCLASS CANCELLATION POLICY

1. Due to limited seating, we request that you cancel at least 48 hours before a scheduled session. This gives us the opportunity to fill the session. You may cancel by sending an email to SplashTrendsAgency@gmail.com

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2.  If you have to cancel your class, we offer you a credit to your account if you cancel before the 48 hours, but do not offer refunds. You may use these credits towards any future class. However, if you do not cancel prior to the 48 hours, you will lose the payment for the class. The owner has the only right to be flexible here.

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3. Cancellations made 7 days or more in advance of the event date, will receive a 100% refund. Cancellations made within 3 - 6 days will incur a 20% fee. Cancellations made within 48 hours to the event will incur a 30% fee.

4. I understand that I am holding a spot so reservations for this event are nonrefundable. If I am unable to attend I understand that I can transfer to a friend.

5. If your cancellation is at least 24 hours in advance of the class, you will receive a full refund. If your cancellation is less than 24 hours in advance, you will receive a gift certificate to attend a future class. We will do our best to accommodate your needs.

6. You may cancel your class up to 48 hours before the class begins and request to receive a full refund, minus a 3% service charge. If cancellation is made the day of,  you will receive a credit to reschedule at a later date. Credit must be used within 30 days.

7. You may request to cancel your ticket for a full refund, up to 72 hours before the date and time of the event. Cancellations between 25-72 hours before the event may transferred to a different date/time of the same class. Cancellation requests made within 24 hours of the class date/time may not receive a refund nor a transfer. When you register for a class, you agree to these terms.